Clicks, a well-known health and beauty retailer in South Africa, is currently advertising vacancies for Shop Assistant / Cashier positions at Clicks Mall of Tembisa. This article provides detailed information about the vacancies, including job descriptions, requirements, and application instructions.
Position Summary
- Industry: Wholesale & Retail Trade
- Job category: FMCG, Retail, Wholesale, and Supply Chain
- Location: Gauteng
- Contract: Permanent
- EE position: Yes
- Brand: Clicks Group
Job Description
The primary objective of the Shop Assistant / Cashier role is to deliver service excellence by providing efficient customer service, conducting point of sale (POS) operational activities, and ensuring effective merchandising in-store to enhance the overall customer experience.
Job Objectives
- Efficiently execute all operational activities at the point of sale, ensuring timely and accurate transactions.
- Maintain high levels of accuracy while scanning merchandise, collecting payments, and processing clubcard rewards.
- Safely handle cash at all times, following proper cash management procedures.
- Proactively promote the Clicks’ clubcard and enroll new members to meet clubcard participation targets.
- Inform customers about promotions to drive sales and enhance customer satisfaction.
- Act as a brand ambassador, providing superior customer service, and maintaining a friendly and professional demeanor.
- Execute and maintain merchandising and general housekeeping duties according to store and visual merchandise standards.
- Support the company’s vision of being the customer’s first choice health and beauty retailer by living the company values.
- Stay updated on product knowledge, ranges, promotions, and events to provide accurate information to customers.
Knowledge
- Basic math calculations
- Retail/FMCG background with an understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies
- Relating and networking
- Following instructions and procedures
- Delivering results and meeting customer expectations
- Working with people
- Persuading and influencing
- Planning and organizing
- Coping with pressures and setbacks
Minimum Requirements
- Previous experience in a customer-facing role within a retail/FMCG store operations environment
- Grade 12
- Minimum 50% in Mathematics and English at Grade 12 level
Application Process
To apply for the Shop Assistant / Cashier vacancies at Clicks Mall of Tembisa, interested candidates should email their CVs to CLK1999MGR@clicks.co.za or apply online here. Make sure to adhere to the application deadline, which is 11 June 2023.
Conclusion
Clicks is offering exciting opportunities for individuals to join their team as Shop Assistants/Cashiers at Clicks Mall of Tembisa. The positions require excellent customer service skills, operational efficiency, and a commitment to delivering a positive customer experience. If you meet the minimum requirements and possess the necessary skills and competencies, submit your application before the deadline. Working at Clicks provides an opportunity to be part of a leading retail brand and contribute to the company’s vision of being the customer’s first-choice health and beauty retailer.